Last Updated: Oct 2025

At Brown Luxe, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We may collect the following information:

• Personal Details: Name, email address, phone number, shipping and billing addresses.

• Payment Information: Processed securely through trusted payment gateways; we do not store full card details.

• Order History & Preferences: Product selections, purchase history, and wishlist.

• Website Usage Data: IP address, browser type, pages visited, and time spent via cookies and analytics.

2. How We Use Your Information

Your information is used to:

• Process and deliver your orders

• Provide customer support

• Personalise your shopping experience

• Send exclusive updates, offers, and promotions (only with consent)

• Improve our website, services, and product offerings

3. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. You may disable cookies in your browser at any time, but certain features may not work as intended.

4. Data Protection & Security

We implement advanced security measures to protect your personal information. All transactions are encrypted using SSL technology.

5. Sharing Your Information

We do not sell or rent your personal data. We may share limited information with:

• Trusted delivery partners

• Secure payment processors

• Legal authorities, only when required by law

6. Your Rights (EU & GDPR Compliance)

As an EU-based brand, you have the right to:

• Access, update, or delete your information

• Withdraw consent to marketing communications

• Request a copy of your stored data

To request any of these, contact us at support@wigsbybluxe.com

7. Changes to This Policy

We may update this policy occasionally. We recommend reviewing it regularly for any changes.